Many online retailers have realized that to help their customers step away from social media, stepping away from the street as it were to have a close look at their products, they need to have a website or a microsite. Here shoppers get to have all the details about the products, including pictures from different angles, available colours and sizes, warranty information if available, discount or promos, and of course, the price of the item as well as shipping cost. To clear some of your doubts if this will be a “one-chance” experience, you also get to see reviews and ratings of other customers who have bought the same product and are kind enough to share their experience. As if to provide you with a salesperson ready to answer your questions, some websites even include sections for Frequently Asked Questions for each product. In some cases, there’s an agent that you can interact with on a live chat. Oh you’re still at home in person, but you have been ‘virtually’ transported to the market and you’re loving it! Websites can do even more.
Online shopping websites help you find your way around the market by grouping products into categories that you can search or filter through. Your search can be refined to save your time and to match your preferences and pocket. There’s something for everyone, and you will get the help to find it. Right here might be the end of the fairy tale if you are on window shopping or some kind of sight seeing.